Very important:
The translated versions of the contracts and legal policies are provided solely for the convenience of making the Spanish versions easier to read and understand. The purpose of providing the translations of the contracts and legal policies is not to create a legally binding contract and not to be a substitute for the legal validity of the Spanish versions. In the event of any dispute or conflict, the Spanish versions of the contracts and the legal policies in any case govern our relationship and will prevail over the terms in any other language.
InteQRed - PRIVACY POLICY
Date of last revision: 09/11/2020
InteQRed cares about your privacy. This is why we collect and use your personal information only as necessary to deliver our products, services, websites and to communicate with you about them, or as you have requested (collectively, our “Services”). Your personal information includes the following:
Name
Address
Phone number
Birthdate
Email address
Billing and payment information
Candidate information (for job applicants)
Other data collected that could directly or indirectly identify you.
Our Privacy Policy not only explains how and why we use the personal information that we collect, but also how you can access, update or otherwise take control of your personal information.
If at any time you have questions about our practices or any of your rights detailed below, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to contact our Data Protection Officer (“DPO”). We actively monitor and manage this inbox so we can provide you with an experience you can safely trust.
What information we collect, how we collect it and why
Much of what you probably consider personal information is collected directly from you when:
When purchasing any of our Services and / or Products (eg: billing information, including name, address, credit card number, government identification);
ask our customer service team for help (ex: phone number);
fill out contact forms or request newsletters or other information (eg, email); or
participate in contests and surveys, apply for a job or participate in activities that we promote and for which information about you may be required.
However, we also obtain additional information when we deliver our Services and / or Products to you to ensure necessary and optimal operation. These procurement methods may not be so obvious to you. That is why we thought of highlighting and explaining a little more how they could be (since it varies periodically):
Cookies and similar technologies on our website allow us to track your browsing behavior, know which links you click, what products you bought, your type of device, and obtain various data, including analytics, about how you use and interact with our Services. These technologies collect data automatically when you use and interact with our Services and / or Products, including metadata, log files, cookie / device ID, page load time, server response time, and approximate location information to measure website performance and improve our systems. It includes optimizing DNS resolution, network routing, and server settings. Specifically, interactions with features, content and links (including those of third parties, such as social media plugins) that are within the Services and / or Products, the Internet Protocol (IP) address, the browser type and settings, the date and time the Services and / or Products were used, information about browser settings and add-ons, language preferences and cookie data, information about devices to access the Services and / or Products, including device type, operating system used, device settings, application IDs, unique device identifiers, and error data. All of this allows us to offer you more relevant products, a better experience on our site, and to collect, analyze and improve the performance of our Services and / or Products. We may also obtain your location (IP address) to personalize our Services and / or Products.
Supplemental data about you may be received from other sources, including public databases or third parties from whom we have acquired data, in which case we may combine this data with information we already have about you. This allows us to update, expand, and analyze the accuracy of our records, assess a candidate's qualifications for a job, identify new clients, and offer you products and services that may be of interest to you. If you provide us with personal information about other people, or if other people provide us with information about you, we will only use that information for the specific purpose for which it was provided.
How We Use Information
We strongly believe in minimizing the data we collect and limiting its use and purpose only (1) for which we have been granted permission, (2) to the extent necessary to deliver the Services and / or Products that you purchase or interact with, or (3) to the extent that we are required or permitted to comply with legal obligations or other lawful purposes:
Delivery, improvement, updating and expansion of our Services and / or Products. We obtain various information regarding your purchase, use and / or interactions with our Services and / or Products. We use this information to:
Improve and optimize the operation and performance of our Services and / or Products (again, includes our website).
Diagnose problems and identify security risks, errors, or necessary improvements to the Services.
Detect and prevent fraud and abuse of our Services, Products and Systems.
Obtain global statistics on the use of the Services and / or Products.
Understand and analyze how you use our Services and / or Products and what are the most important products and services for you.
Much of the data collected is compiled or statistical data on how people use our Services and / or Products and is not linked to any personal information.
Share with trusted third parties. We may share your personal information with affiliated companies within our corporate family, with third parties with whom we have partnered so that you can integrate their services within our own Services, and with trusted third parties and service providers to the extent that it is. necessary for them to provide services on our behalf, such as:
Credit card payment processing
Offer advertising
Organization of contests or surveys
Performance analysis of our Services and customer demographics
Communications with you by email or survey delivery
Customer relationship management
Contracting of technical assistance and related services. These third parties (and any subcontractors they are permitted to use) have agreed not to share, use, or retain your personal information for any purpose other than that necessary to provide the Services.
We will also disclose your information to third parties:
in the event that we sell or buy any business or asset (whether as a result of liquidation, bankruptcy or otherwise), in which case we will disclose your details to the prospective seller or buyer of such business or asset; or
if we sell, buy, merge, are acquired by, or associate with other companies or businesses, or we sell some or all of our assets. In those transactions, your information may be among the transferred assets.
Communications with you.
We may communicate directly with you or through a third-party service provider regarding the products or services you signed up for or purchased from us, such as those necessary to send transactional or service-related communications. Also, if you authorize us, we will contact you with offers for additional services that we believe will be of interest to you, or were allowed with legitimate interests in mind. You do not need to give us your authorization as a condition of purchasing our goods or services. These contacts may include:
Email
Text messages (SMS)
Phone calls
Messaging applications (eg WhatsApp, among others)
Automatic phone calls or text messages
You can also update your subscription preferences to receive communications from us and / or from our partners.
If we collect information about you in connection with a co-branded offer, at that time it will be specified who collects the information and to whom the privacy policy that applies in this case belongs. In addition, the choice options you have regarding the use and / or sharing of your personal information with a brand partner will be specified, as well as how you can make use of those options. We are not responsible for the privacy practices or the content of such third party sites. Read the privacy policy of any website you visit.
If you use a service to import contacts (for example, Email marketing services to send your emails), we will only use the contacts and any other personal information for the requested service. If you believe that someone has provided us with your personal information and you wish to request that it be removed from our database, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.
Transfer of personal information abroad. If you use our Services from a country other than the country in which our servers are located, your personal information may be transferred across international borders, which will only be done when necessary for the performance of our contract with you, when we have your consent to do so, or when appropriate standard contractual clauses are in effect. Also, when you call us or start a chat, we can provide technical assistance from one of our international locations outside of your home country.
Compliance with legal, regulatory and law enforcement requests. We cooperate with the government and the officials and private entities in charge of enforcing the laws, and we fight to ensure compliance with the provisions of the legislation. We will disclose your personal information to government or law enforcement officials or private entities if, in our discretion, we deem it necessary or appropriate to respond to lawsuits and legal processes (for example, subpoenas requests). and thus protect our property and our rights or the property and rights of third party providers, protect the safety of the public or any person, or prevent or stop activities that we consider illegal or unethical.
As long as the law allows us to do so, we will take reasonable steps to inform you if we are required to provide your personal information to third party providers as part of a legal process.
How we secure, store and retain your data.
We follow generally accepted standards to store and protect the personal information we collect during transmission and once received and stored, including the use of encryption where appropriate.
We retain personal information only for the time necessary to provide the Services you have requested and thereafter for various legal or business purposes. This could include retention periods:
Required by law, contract, or similar obligations applicable to our business operations; to preserve, resolve, defend or enforce our legal / contractual rights; or necessary to keep business and economic records that are adequate and accurate.
If you have any questions about the security or retention of your personal information, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.
How you can update or delete your data.
You can request to delete your personal information and those data that are necessary for the products or services that you purchased, the request will be accepted only to the extent that they are no longer necessary for any of the Services and / or Products purchased or required for our legitimate business purposes. nor for legal or contractual record keeping requirements.
Privacy Shield frames.
'Do not follow up' notifications.
Some browsers allow you to automatically notify the websites you visit not to track you. To do this, use the "Do not follow" signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not change our practices when we receive a "Do Not Track" signal from a visitor's browser.
Age restrictions.
Our Services are available for sale only to people over 18 years of age. Our Services are not directed at minors under the age of 18, nor is it intended for them to consume or designed to seduce them. Please contact us if you are aware of or have reason to believe that a person under the age of 18 provided us with personal information.
Nondiscrimination.
We will not discriminate against you for exercising any of your privacy rights. Unless permitted by applicable laws, we do not:
We will deny you goods or services.
We will charge you different prices or fees for goods or services, including through discounts or other benefits granted, and we will not impose penalties.
We will provide you with a different level or quality of goods or services.
We will suggest that you may get a different price or rate for goods or services or a different level or quality of goods or services.
Changes to this policy.
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes in this Privacy Policy and elsewhere that we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if applicable. If we make material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on your home page, at least thirty (30) days prior to the implementation of the changes.
Contact us.
If you have any privacy-related questions, concerns, or complaints about our Privacy Policy, our practices, or our Services, please contact our DPO Office by email at This email address is being protected from spambots. You need JavaScript enabled to view it.
We will respond to all requests, questions, and concerns within 30 (thirty) days.
